Privacy Policy

This Privacy Policy explains how Villaspin Casino collects, uses, stores and protects information when you use our website or services. We take user privacy seriously and handle personal information for the purposes described below. Please read this page to understand what information may be collected and the choices available to you.

Information we collect

The information we collect depends on how you use the site and the details you provide. It may include personal, technical and transactional data, as well as information about your activity on our services.

Personal data

When you register or contact us, we may collect details such as your name, date of birth, email address, phone number and residential address. We may also hold information you provide when communicating with customer support or managing your account.

Technical data and user activity

When you visit the site, we may receive technical information such as your device and browser details, IP address, language settings and information about how the site is accessed. We may also record account activity, including sign-in events, settings changes and interactions with site features. This helps us maintain the service and protect accounts.

Transactional data

We may keep records relating to deposits, withdrawals and other account transactions, including transaction dates, amounts and status. Payment details may be handled by third-party payment providers. We do not describe or store full payment credentials here; the information handled depends on the payment method and provider used.

How we use information

We use information to create and administer accounts, provide requested services, process transactions, respond to enquiries and maintain account security. We may also use it to detect unusual activity, troubleshoot technical issues, improve site performance and meet operational or record-keeping needs. Information is used only for purposes connected with operating and protecting our services.

Information storage and protection

We apply appropriate measures to protect information against unauthorised access, loss, alteration or disclosure. Access to personal information is limited to people and service providers who need it for relevant operational tasks. No method of storing or transferring information can be guaranteed to be completely secure, so please keep your sign-in details confidential and contact us if you suspect unauthorised account access.

Cookies and tracking technologies

Our site may use cookies and similar technologies to support essential functions, remember preferences, maintain sessions and understand how the site is used. You can manage cookies through your browser settings. Blocking some cookies may affect the availability or operation of certain site features.

Information sharing and third parties

We may share relevant information with third-party providers that support services such as payments, hosting, site security and customer support. These providers receive information needed to perform their services. We may also disclose information where necessary to protect accounts, address misuse or meet a valid legal obligation. We do not sell personal information as part of our ordinary operations.

Your privacy rights

Depending on the circumstances and applicable data protection requirements, you may have the right to request access to your personal information, ask us to correct inaccurate details or request deletion. You may also be able to object to or ask us to limit certain uses of your information. These rights may be subject to exceptions, including where information must be retained for a legitimate operational or legal reason.

Access, correction and deletion requests

To make a privacy request, contact our support team through the available contact options on the site. We may need to confirm your identity before responding. Please specify the information or action you are requesting so we can review it appropriately.

Updates to this policy

We may update this Privacy Policy when our practices or services change. The current version will be available on this page. Please review it from time to time to stay informed about how Villaspin Casino handles information.